“Jen is one of the best consultants I’ve worked with. She is incredibly focused and can anticipate a great story better than anyone I’ve met. Often Jen will have work done far before a deadline and makes finalizing a document easy thanks to detailed notes and guidance. She excels when distilling complex subjects and making them understandable and engaging. Any organization that believes it is far too complicated to explain should work with Jen! She’ll tell your story in a whole new light. Where Jen shines, however, is when she teaches. She’s empathetic and understanding but still able to guide students with the authority and confidence needed to learn. If you’re looking for a trainer on storytelling, speech writing, or how to craft compelling arguments – Jen is a must! I will happily and always recommend Jen – she’s an incredible person to work with and invaluable to an organization’s bottom line.”
—Lia Kiessling, Senior Director of Community Mobilization, Internet Society (and former Senior Director of Strategic Communications at Internet Society)
“Jen is our editor for the Women Count Data Hub, where she both writes and edits data-driven stories. She’s also our substantive editor for our annual report and many other publications. She has the ability to get to the heart of the substance, and she is so thorough that I am always confident in the quality of the work we publish. She will check every source to confirm its veracity, and is able to turn a jumble of facts into a well-crafted story. She is able to switch with ease from a journalistic writing style for articles to a more technical style for reports. She is also very quick and responsive, with a turnaround time that helps me meet any deadline. I don’t publish anything that has not passed Jen’s editorial eye. I recommend her for any editorial and writing job.”
—Mika Mansukhani, Outreach Specialist, Women Count programme, UN Women
“Jennifer worked in the development of case studies and impact stories as a consultant for the Internet Society. She always gets to the heart of the story, depicting the impact complex issues have on people. She follows up with every single source to confirm information, and her language skills make her an asset to work with global issues and audiences. Jennifer is the best at working on a schedule, always delivering excellency. She’s one of the best consultants I’ve ever worked with.”
—João Paulo de Vasconcelos Aguiar, Project Lead and Communications Expert at the Internet Society
“Jen undertook her role as the Web Editor of UN Women’s global website (www.unwomen.org) with remarkable professionalism and expertise, continually and consistently producing attractive, diverse and high-quality content in spite of a heavy workload and time pressures. Leveraging the great relationships she built across the organization, she demonstrated her ability to guide colleagues to get the best stories from the ground, and bring them to fruition. Through her thorough and substantive editing, she provided detailed feedback and guidance on an ongoing basis, boosting our staff capacities. A detail-oriented proofreader and copyeditor who knows her style guides inside-out, she quickly became our go-to communications resource and was integral to projects such as UN Women’s Annual Report. An expert web strategist and story-teller, Jen played a lead role in introducing new story types and content formats which contributed to the growth of yearly unique visitors to the global website, and to visitors staying longer. Her excellent results reflect her skill in producing dynamic material rich in visual assets, such as Women and the SDGs, that showcased our work with precision and clarity. We could depend on her for all aspects of production—from research, to drafting, ensuring translation quality, posting content and live webcasts—with absolute efficiency. A thorough professional, in addition to producing new content, she took care to update statistics and other static pages, which others may have overlooked. Friendly, passionate and driven, Jen was a great asset for our team and highly valued by the organization.”
—Oisika Chakrabarti, Senior Communications and Media Specialist, Communications and Advocacy, UN Women
“I met Jen Ross in Panama City in 2009, where we –Geneva HQ– began working more closely with OHCHR public information colleagues from across Latin America to spearhead a regional communications strategy. Her creativity, drive and dedication stood out from the beginning, along with her command of Spanish, English and Portuguese, and became an invaluable asset for our outreach activities in both traditional and social media. Practical and forward-thinking, Jen played an instrumental role in shaping OHCHR’s coms strategy for South America, and putting it into practice. She was quick to draft and issue effective press releases from her regional office, as well as to translate and share relevant communiqués with colleagues. In addition, Jen contributed human interest stories and videos for global use. She also took part in our global training and strategy session in Geneva, demonstrating her wide set of Coms skills. Jen was always a well-liked and respected team member, completely at ease in OHCHR’s high-pressure and multicultural environment.”
—Xabier Celaya, Communications Specialist, UN Office of the High Commissioner for Human Rights (OHCHR)
“Jen Ross is multilingual, meticulous, knowledgeable, creative and a brilliant writer. I got to know her when she was an undergraduate and have followed her career ever since. I was so impressed by her work as a Santiago-based freelancer that I interviewed her for a journalism textbook I co-wrote. She also has expertise in editing, translation and strategic communications. I recommend her with enthusiasm. She’s an exceptional talent.”
—Catherine McKercher, Professor Emeritus, Carleton University
“Jen is a great writer who gives a compelling narrative voice to all her stories and is always keen to emphasize the human angle. She is also a very meticulous line-editor, thoroughly familiar with the UN editorial conventions and well-versed with the challenges of gender-sensitive, gender-inclusive writing. Quite uniquely, Jen is not simply proficient in English, Spanish and French; she can also translate, edit and proofread, in adherence to UN standards, in all three languages. Jen is a reliable, flexible professional who will always go the extra mile to deliver top quality services, and she is an absolute pleasure to work with.”
—Carlotta Aiello, Print Production and Branding Specialist, Communications and Advocacy, UN Women
“When joining our team in 2007, Jen infused new ideas and direction into our work. She helped us to design, structure, and promote our communications strategy. She also worked on political liaison and built crucial networks throughout Latin America and the Caribbean, some of which still exist and thrive. Jen created popular regional newsletters with meticulous attention to detail, substance and reader interest. She also provided thoughtful analysis during meetings and conferences, caught errors and brought up important questions, for example when reviewing chapters of substantive publications, which on more than one occasion led authors to refocus or change direction. It was a pleasure working with Jen. She is communicative, friendly, flexible and empathetic, while professional, capable, efficient, driven, extremely dependable, punctual and reliable.”
—Professor Martin Hilbert, Department of Communication, University of California, Davis (former supervisor at UN-ECLAC)
“Jen Ross was a solid freelancer for the Miami Herald when she lived in Chile, provided about 10 stories for the newspaper. Good work, on time.”
—Juan Tamayo, Writer El Nuevo Heraldo (former Foreign Editor at the Miami Herald)